Who should I contact during my leasing period with questions reg. the leasing contract?

What happens in case of a damage during the leasing period?

If damage occurs during the lease agreement, you must complete a claim form for any minor damage to the car as soon as you notice the damage. Damages reported too late may not be covered by insurance companies. All damage repairs must be carried out by a workshop approved by LeasePlan. For leasing agreements for 24 or 36 months, you can find them via Drivalia's website information pages regarding damage reporting and service.

What counts as wear and tear when returning a leasing car

For leasing contracts of 36 months, we refer to Drivalia's return guide. You can find it here.